Privacy Policy
1. Introduction
Antargyan Technologies Pvt. Ltd. ("Antargyan Technologies", "we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit antargyantechnologies.com (the "Website").
Antargyan Technologies is a Foreign Direct Investment (FDI) entity and wholly-owned subsidiary registered in Nepal, operating as part of a broader international ecosystem. Given our global footprint, this policy is designed to comply with:
- Nepal's Privacy Act 2018 (प्राइभेसी ऐन, २०७५)
- General Data Protection Regulation (GDPR) — for visitors from the European Union / European Economic Area
- Australian Privacy Act 1988 (including the Australian Privacy Principles) — as the jurisdiction of our parent company
By using our Website, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Website.
2. Data We Collect
2.1 Information You Provide Directly
We may collect personal information that you voluntarily provide when you interact with our Website, including through features that may be added in the future:
- Contact form submissions — name, email address, and message content (may be implemented in the future)
- Newsletter subscriptions — email address (may be implemented in the future)
- Employment enquiries — name, email, CV/resume, and relevant professional details (may be implemented in the future)
2.2 Information Collected Automatically
When you visit the Website, certain information is collected automatically through analytics tools and server logs:
- Device information — browser type and version, operating system, device type, screen resolution
- Network information — IP address (which may be anonymised), approximate geographic location
- Usage data — pages visited, time spent on pages, click paths, referral URLs, entry and exit pages
- Interaction data — scroll depth, mouse movements, clicks, and tap patterns (via heatmap tools)
2.3 Cookies and Similar Technologies
Our Website uses cookies and similar tracking technologies. For detailed information, see Section 5 — Cookies below.
3. Analytics & Tracking Tools
We use the following analytics and tracking services to understand how visitors interact with our Website and to improve user experience:
3.1 Google Analytics
We use Google Analytics, a web analytics service provided by Google LLC, to collect and analyse Website traffic data. Google Analytics uses cookies to collect information about your use of the Website, including your IP address (which may be anonymised). This information is transmitted to and stored by Google on servers that may be located outside Nepal. Google may use this data to evaluate your use of the Website, compile reports on Website activity, and provide related services.
For more information, see Google's Privacy Policy. You may opt out via Google Analytics Opt-out Browser Add-on.
3.2 Heatmap & Behaviour Analytics
We may use heatmap and session recording tools such as Hotjar or similar services to understand how users interact with our Website. These tools may record mouse movements, clicks, scroll behaviour, and page interactions. Session recordings are anonymised and do not capture sensitive personal data such as passwords or payment information.
3.3 Facebook Pixel / Meta
We may use the Facebook Pixel (Meta Pixel) to measure the effectiveness of any advertising campaigns and to understand actions visitors take on our Website. The Pixel may collect data about your browsing activity, which Meta may use in accordance with Meta's Privacy Policy.
3.4 Additional Analytics Tools
We may integrate additional analytics, monitoring, or marketing tools in the future. Any new tools that process personal data will be subject to this Privacy Policy and applicable data protection laws. We will update this policy accordingly when material changes are made.
4. How We Use Your Data
We process your personal data for the following purposes:
- To operate and maintain the Website — ensuring functionality, security, and performance
- To improve user experience — analysing usage patterns to enhance content, navigation, and design
- To respond to enquiries — processing and responding to messages submitted through contact forms
- To send communications — delivering newsletters or updates where you have opted in
- To ensure security — detecting, preventing, and addressing fraud, abuse, and technical issues
- To comply with legal obligations — meeting requirements under applicable laws and regulations
- To measure and optimise marketing — evaluating the effectiveness of any promotional campaigns
We process personal data only where we have a lawful basis for doing so, including consent, legitimate interests, contractual necessity, or legal obligation.
6. Data Sharing & Disclosure
We are committed to protecting your personal data and do not sell, rent, or trade your information to third parties. We may share your data only in the following circumstances:
6.1 Within Our Ecosystem
As a wholly-owned subsidiary, we may share data with our parent company and affiliated entities within our corporate ecosystem for internal administrative purposes, operational support, and to fulfil the purposes described in this policy. All entities within our ecosystem are bound by appropriate data protection agreements.
6.2 Service Providers
We may engage trusted third-party service providers to assist with Website hosting, analytics, email delivery, and other operational functions. These providers are contractually obligated to process your data only as instructed by us and to maintain appropriate security measures.
6.3 Legal Requirements
We may disclose your personal data if required to do so by law, regulation, legal process, or governmental request, or where we believe disclosure is necessary to protect our rights, your safety, the safety of others, or to investigate fraud.
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements:
- Contact form submissions — retained for up to 24 months after the last interaction, then securely deleted
- Newsletter subscription data — retained until you unsubscribe, then deleted within 30 days
- Analytics data — aggregated analytics data is retained for up to 26 months; raw data is automatically deleted after 14 months
- Server logs — retained for up to 90 days for security and diagnostic purposes
When personal data is no longer required, we will securely delete or anonymise it in accordance with our data retention procedures.
8. Your Rights
Depending on your location and applicable law, you may have the following rights regarding your personal data:
8.1 Rights Under GDPR (EU/EEA Visitors)
If you are located in the European Union or European Economic Area, you have the following rights under the General Data Protection Regulation:
- Right of Access — you may request a copy of the personal data we hold about you
- Right to Rectification — you may request correction of inaccurate or incomplete data
- Right to Erasure — you may request deletion of your personal data ("right to be forgotten")
- Right to Restrict Processing — you may request that we limit the processing of your data
- Right to Data Portability — you may request your data in a structured, commonly used, machine-readable format
- Right to Object — you may object to processing based on legitimate interests or for direct marketing purposes
- Right to Withdraw Consent — where processing is based on consent, you may withdraw it at any time
You also have the right to lodge a complaint with your local data protection supervisory authority.
8.2 Rights Under the Australian Privacy Act
If you are an Australian resident, the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) provide you with the following rights:
- Right to Access — you may request access to the personal information we hold about you
- Right to Correction — you may request correction of personal information that is inaccurate, out-of-date, incomplete, irrelevant, or misleading
- Right to Complain — you may make a complaint about how we have handled your personal information. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
8.3 Rights Under Nepal's Privacy Act 2018
Under Nepal's Privacy Act 2018, you have the right to:
- Privacy of personal information — your personal data shall not be collected, stored, or used without lawful authority or your consent
- Request information — you may enquire about the personal data we hold about you and the purposes for which it is processed
- Seek remedy — you may seek appropriate remedy if your privacy rights have been violated under the Act
8.4 Exercising Your Rights
To exercise any of these rights, please contact us at legal@antargyantechnologies.com. We will respond to your request within 30 days (or within the timeframe required by applicable law). We may ask you to verify your identity before processing your request.
9. International Data Transfers
As an FDI entity operating within a global ecosystem, your personal data may be transferred to, stored, and processed in countries other than Nepal — including Australia (parent company jurisdiction) and other countries where our service providers operate.
Where personal data is transferred to countries outside the European Economic Area, we ensure that appropriate safeguards are in place in accordance with GDPR requirements, which may include:
- Adequacy decisions by the European Commission
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Binding Corporate Rules
- Other legally recognised transfer mechanisms
By using the Website, you acknowledge that your data may be transferred internationally and processed in accordance with this policy.
10. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include, but are not limited to:
- SSL/TLS encryption for data in transit
- Access controls and authentication mechanisms
- Regular security assessments and monitoring
- Employee training on data protection practices
While we strive to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest practicable standards.
11. Children's Privacy
Our Website is not directed at individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have inadvertently collected personal data from a child under 16, we will take steps to delete such information promptly.
If you are a parent or guardian and believe that your child has provided us with personal data, please contact us at legal@antargyantechnologies.com and we will take appropriate action.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will update the "Effective date" at the top of this page.
We encourage you to review this Privacy Policy periodically. Your continued use of the Website after any changes to this policy constitutes your acceptance of the updated terms.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Antargyan Technologies Pvt. Ltd.
Kalika Marg, Sanepa
Lalitpur-02, Nepal
Privacy contact: legal@antargyantechnologies.com
For GDPR-related enquiries, you may also contact your local supervisory authority. For Australian privacy matters, you may contact the Office of the Australian Information Commissioner.